We’re delighted to have been awarded with a GOLD Award in the BEST MANUFACTURER OF NEW CARAVANS category in the Caravan Owner Satisfaction Awards run Practical Caravan and The Camping & Caravanning Club.
Winners of the 2020 Owner Satisfaction Awards have been announced at this year’s annual Camping and Caravanning Club industry dinner.
This marked the fifth annual Owner Satisfaction Awards and the fourth set of awards the Club has run in partnership with Practical Motorhome and Practical Caravan magazines. In total, 22 awards were given out at the event, where Club President Julia Bradbury was on hand to present trophies to the worthy winners.
As previously, results came from thousands of Club members, together with readers of Practical Motorhome and Practical Caravan magazines, who completed the 2020 Owner Satisfaction Survey, which ran from April to October 2019.
The 2020 Awning Owner Satisfaction Survey was new for this year and followed feedback from both customers and industry alike who want more insight into the awning ownership experience. Awards were given for the best manufacturer of small porch, full and drive-away awnings, based on findings given by hundreds of owners.
The 2020 Caravan Owner Satisfaction Survey was completed by more people this year – the number of responses increased 14.7%, with 67.8% of respondents sharing feedback on new caravans. Findings from the 2020 Tent Owner Satisfaction Survey reveal a high satisfaction score of 8.9 (based on a scale from 1-10), representing a high level of general satisfaction.