We have gathered answers to the questions we get asked the most, so you can find what you need quickly and easily.

We recommend reviewing this page, as many enquiries can be resolved here.

Total customer satisfaction is top priority at Adria and the quality ethos extends to the after sales service and market leading manufacturer’s warranty package that comes with every new Adria leisure vehicle. In this way, we not only ensure long-term peace of mind but also enhance the re-sale value of your investment.

10 Year water ingress Warranty

Adria leisure vehicles are covered by a Ten (10) year Water Ingress Warranty (subject to annual services) from the initial date of purchase. This cover extends to any structural degradation to the bodyshell that arises as a result of water ingress through any permanently sealed seam or joint (with the exception of exclusions stated in the terms and conditions.). 

2 Year Manufacturer’s Warranty

For a period of twenty-four (24) months from the initial date of purchase Adria Mobil offer a comprehensive warranty on all parts and components as well as full coverage for any manufacturing faults forming part of the original specification of the vehicle.

Some components such as the fridge, heater, and boiler have individual instructions and warranties. This information will be supplied in the Adria document pack.

You can view our full warranty terms and conditions here

The MIRO of an Adria caravan includes:

Mass of unladen vehicle.

16kg allowance for gas cylinders.

20% filled water tank (if applicable).

100% full water system.

100% full boiler.

Mains electric cable.

Spare wheel if factory standard equipment.

The MIRO of an Adria van conversion or motorhome includes:

Mass of unladen vehicle including tyre mobility system and onboard tool set.

Driver’s weight allowance of 75kg.

Fuel tank filled up to 90%. 

16kg allowance for gas cylinders.

20% full fresh-water tank and water system.

100% full boiler.

Mains electric cable.

The MIRO of an Adria leisure vehicle DOES NOT contain:

The contents of the “All Inclusive Pack” (UK market standard equipment). This weight is detailed separately in our technical information and must be added to the factory MIRO.

Any factory fitted optional equipment. The weights of factory fitted optional equipment must be added to the factory MIRO.

The weight of any passengers.

The weight of any personal effects.

It is important to calculate the estimated actual MIRO of an Adria leisure vehicle prior to placing an order.

Please find below PDF copies of the current caravan, van conversion, motorhome, Supersonic and Sun Living user manuals for download.

You can download copies here

CARAVAN Download

CAMPERVAN Download

MOTORHOME Download

SUPERSONIC Download

SUN LIVING Download

POP TOP ROOF Download

Your caravan VIN is etched into the chassis under the front A-Frame cover, dedicated sticker by the entrance door and on all principle caravan windows.

The Motorhome and Campervan cab VIN number for both Mercedes-Benz, Fiat and Ford coachbuilt can be found at the bottom right hand side of the windscreen.

On A Class Supersonic and Sonic motorhomes, the VIN is positioned underneath the bonnet.

The Adria service intervals for Adria leisure vehicles are every 12 months from the date of registration of the Adria warranty, with a tolerance of plus or minus 3 months of the date of registration of the Adria warranty (not the previous Adria service date).

Any NCC approved workshop can service Adria leisure vehicle in accordance with the terms and conditions of the Adria warranty. Here is a link to the NCC approved workshop list on the NCC website

Any Adria dealership can support any Adria customer under the terms and conditions of the Adria warranty. However, the only dealership that is obliged to provide aftersales support is the supplying Adria dealership. Here is a link to the approved Adria dealership and warranty centre list on our website

The base vehicle of your motorhome or campervan is covered by a separate manufacturer’s warranty. Any queries relating to this warranty should be directed to the relevant manufacturer, depending on your vehicle model: Ford, Fiat or Mercedes-Benz.

Lots of useful technical information can be found in your user manual which is provided within your vehicle.

If you cannot find the information you need, your supplying Adria dealership should be your first point of contact for any queries or assistance relating to your Adria caravan, motorhome or campervan.

If you are looking for information relating to your MACH system, the system itself has many functionalities to enable you to check statistics relating to your specific vehicle.

Adria parts and accessories are available to purchase on a chargeable basis through any authorised Adria dealership. Whether you require replacement parts, additional accessories or specific parts, your local Retailer will be happy to assist with identifying the correct items, checking availability and arranging an order.

The declared Maximum Technically Permissible Laden Mass (MTPLM) of some Adria vehicles may be lower than the maximum weight capacity of the chassis. Depending on the model, it may be possible to increase the MTPLM of an Adria vehicle to the maximum weight capacity of the chassis, if this is higher than the current MTPLM.

Please check with your supplying Adria dealership.