Frequently Asked Questions

Q: Are Adria reliable and a brand I can trust?

A: Adria are a very well-established company and we have been producing leisure vehicles since 1965 in our state-of-the-art production facilities in the heart of Slovenia. We have been importing caravans and motorhomes into the UK market for over 48 years!

With our passion and experience we are proud to supply our products to our network of over 30 dealerships across the UK and offer a reliable and professional aftersales service through our dealer network and over 100 AWS service centres. You can access our dealer and service network

 

Q: Can I calculate the cost of a vehicle?

A: We have a recommended retail price detailed on our website for each product we offer. The price ‘from’ detailed is the price of the vehicle including all standard specification fitted to the vehicle and delivered into the dealership.

You can find technical data sheets on our website for all models which details everything included as part of standard specification.

All optional extras which are detailed within our options price list are individually priced.

Dealerships have a selection of specifications available and will vary from dealer to dealer based on the specification of the vehicle.

 

Q: Can I view your products at a local dealership?

A: Our dealer network has a variation of demonstrator models on their forecourts and in some cases, indoor showrooms. Dealer stock does turn around on a regular basis but we provide a current stock list within their dealer listing on our website so you are able to check whether your chosen model is in stock prior to visiting.

The salesmen will be happy to give you all the pre-purchase information you require and an in-depth tour of the caravan or motorhome and answer any questions you may have prior to your purchase.

 

Q: Do you offer lightweight caravans?

A: All of our caravans, which we import over to the UK are designed for towing the road. Naturally the weight of the caravan depends on the size and model, but we offer from 1100kg up to 1900kg which is in line with our competitors.

Our intention is to make our caravans as lightweight as possible, so we design the caravans with the lowest initial weight to give you ample user payload and in almost every model we offer the option to upgrade the weight. The optional weights available by model are detailed on our price list.

 

Q: Are Adria vehicles easy to tow?

A: All of our caravans are fitted with an Al-ko chassis to enable safer handling and optimum weight management.

There are websites which allow you to look at the towing compatibility for your car such as www.towsafe.co.uk

 

Q: Are there any customer reviews for the vehicles?

A: Yes! We love to hear feedback from our customers and we dedicate a section onto our website to share our customers experiences.

 

Q: Can I request a printed copy of your brochure to be posted to me?

A: Yes of course, we are more than happy to post a printed copy of our brochures. You can complete our ‘make an enquiry form’ and request a printed copy by post by supplying us with your postal address.

 

Q: I have a question regarding my aftersales service, who can advise?

A:

Warranty claims – please contact your supplying dealership or any Adria approved dealer within our network.

Servicing – we have a network of almost 100 AWS (Approved workshop scheme) service centres.

 

Q: What warranty cover do I get with a new caravan or motorhome?

A: We offer a 2 year component warranty and a 10 year bodyshell warranty (water ingress). For the full terms and conditions of our warranty agreements, please click here

 

Q: Do you have a list of centres who can service my vehicle?

A: Our leisure vehicles can be serviced by any Adria dealership or any Adria approved service centre which is part of the approved workshop scheme (AWS).

You can find your nearest Adria approved retailers/service

For motorhome owners, the Fiat part of your motorhome will need to be serviced by your local Fiat Service Centre.

 
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